Botas Calero conditions of use

BOTAS CALERO is the website of BOTAS NIEVES CALERO, belongs to Nieves Calero, S.L., established in Pol. Industrial "El Monete" nave 104 with ZipCode 21600 Valverde del Camino, Huelva, Spain, CIF B-21199898, telephone +34 959 551 450 and contact e-mail tienda@botascalero.com. Read this document and print if you want a copy of it for future reference.

The placing of an order to NIEVES CALERO assumes you have read and accepted the conditions of purchase. Submitting your order is subject to acceptance of this by NIEVES CALERO.

Your use of the site for its part is entirely conditional on the understanding of the Terms of Use. These conditions can be changed at any time, but here you'll always find the latest version.

These terms and conditions together with your Order Confirmation constitute the contract between you and our company and implies acceptance of the conditions of purchase. To place an order the buyer must have a minimum of 18 years.

This website and all rights to their content, images, text and design are owned by NIEVES CALERO. Unless explicitly authorized by NIEVES CALERO, you may not reproduce, transmit or exploit the contents of this website in any way.

Price variations

These prices except typo errors, are valid at the time of ordering, are VAT inclusive and are quoted in EUROS. To place your order we offer three means:

- Internet on our site: www.botascalero.com
- By phone +34 959 551 450
- By email tienda@botascalero.com

Orders will be confirmed by e-mail and / or telephone.

NIEVES CALERO send their orders by a transit agency. The amount of postage shall be provided at the time you go to checkout. The usual delivery unless otherwise specified, is 7 working days after your order leaves our warehouse. The time since you made your order until it leaves our warehouse is variable. Usually orders leave the next day to be received (except weekends and holidays). Please note that shipments go out early in the afternoon, so orders received after noon depart on the next issue of the day always appears as the product listed as available on our website. For custom orders or superior to existing parts and remnants of discontinued series quantities, production times and delivery will be resolved at the time of ordering. Delivery time depends on the product manufacture thereof, and typically within 12 to 15 days. Products are shipped via MRW Express. You can confirm product availability via email or tienda@botascalero.com Phone +34 959 551 450 .

Valid offers except for typographical errors or broken stock

The products we offer are readily available for a limited number of units to meet expected demand, if you can't wait the usual delivery to offer or not satisfy the option exchange an item for another of equal value and up to a possible rupture of stock, we would proceed to pay him pay by bank transfer - return on your card. Despite our efforts to avoid errors in details, specifications and prices, there may be incorrect data: we apologize and we note reserve our right not to serve a product if these circumstances occur.

COD shipments carry a surcharge of 3% + VAT on the price of the product management collection by the courier.

Versions of colors

The product images shown on the website are standard and do not have to match exactly in color with which to serve them. If you have preference for a particular color, please specify in the order comments and make a preliminary confirmation of the availability of the material in that color on +34 959 551 450. Please note that measurements may vary up to 1 cm in size, and color variations approximate suffer.

6 simply steps to place an order in Botas Calero

- To buy in BOTAS CALERO you need to register as a customer and enter a username and password.

- Once you are logged in as a registered user, you can choose the products you want making clic in each "add to cart" icon. Clicking on it will add the product to your shopping cart. Select the product and select the number of units and size.

- After you have added the desired products in your cart, you must include your billing and delivery to our form. If the billing and shipping address are not the same you must indicate it.

- After completing these steps you can proceed to make payment for your purchase by clicking "Checkout". Then you connect to the payment platform of our Trust Bank, where you must fill in the details you request . When you have done the above you will be directed back directly BOTAS CALERO website.

- After you have successfully made your payment, you will receive an email confirming your purchase. After the deadline will receive your order at the address indicated .

- You must know that there is no change or refund if:
---- If you passed within 15 calendar days after you received the package.
---- If the item has been used.
---- If you have not followed the care products instructions properly.

Changes or return policy

In BOTAS CALERO we are very concerned about the satisfaction of our customers, therefore, they have a period of 15 calendar days from when they receive their order to manage a possible RETURN, thus exercising their right of withdrawal. Please note that we do not accept returns of our items, without prior conversation or DEBID CARRIAGE. If the return is motivated by an error on our part, we will refund the expenses originated by the return.
All items that you intend to return must not have been used or damaged, and must be returned in its original packaging and with all the accessories that, if applicable, accompany you and accompanied by the invoice sent to you. BOTAS CALERO only sells quality products, so these are subject to quality controls, therefore, we manufacture all our products with a certain exclusivity, always caring that all the shoes we manufacture are as adapted as possible to the foot-legs of all clients.
In case of return, you must contact by telephone with customer service (+34 959-551450 or +34 674-857851) to inform us of the circumstances or problem you have had to RETURN the requested product, and the guarantee and disposition of BOTAS CALERO, will solve the problem. problem that has no cost to the client.
The client must always take into account that the footwear he requests has been manufactured exclusively for him, so that, from his request, our company will take care that everything goes in perfect conditions.

The order you wish to return must be sent to the following address:

BOTAS CALERO
Polígono Industrial "El Monete"
Nave 104
21600 Valverde del Camino (Huelva) Spain

If you have any questions about a refund feel free to contact us by phone customer that we have at your disposal: +34 959 551 450

At the time BOTAS CALERO check that all the conditions mentioned above have been fulfilled proceed to send you an email telling you about the return. From that date and within 15 working days, we will refund the amount of your purchase, excluding customs charges or duties (for orders from outside EU) caused.

If your return does not meet these conditions and not accepted, BOTAS CALEROwill contact you to offer you the option of returning items that have not been accepted. All the return costs incurred, including transportation of these items, customs duties or taxes borne by you. If you do not accept this option BOTAS CALEROcan stay with the items and the amount thereof.